About the Authors

Phillip G. Clampitt, Ph.D, received his Ph.D. in organizational communication from the University of Kansas. He is a full professor at the University of Wisconsin-Green Bay in the Information Sciences Program. He has published in various journals, including The Academy of Management Executive, Journal of Communication Management, Journal of Business Communication, Management Communication Quarterly, Journal of Broadcasting, and Communication World. He also is on the editorial board of numerous professional journals. His most recent book, Communicating for Managerial Effectiveness (2nd edition), is based on the research from past communication assessments. Professor Clampitt is also the founder of MetaComm, a consulting firm that enables organizations to take their communication practices to a "higher plane" (see www.imetacomm.com). He has worked with numerous organizations over the past twenty years.

Robert J. DeKoch received his B.A. from Lawrence University and his M.B.A. from the University of Wisconsin. His career has spanned numerous manufacturing industries where he has held various management positions in manufacturing, engineering, and research. He is currently the Chief Operating Officer with a major U.S. company, the Boldt Company. Throughout his career, Mr. DeKoch has focused on developing work environments for high involvement and continuous learning. He has instituted progressive communication processes in the workplace to promote understanding, focus, and alignment. He strives to build work relationships that foster innovative thinking, recognition of achievement, and genuine teamwork.

M. Lee Williams received his Ph.D. from the University of Oklahoma. He is a professor in the Department of Speech Communication at Southwest Texas State University, where he has received the Presidential Award for Excellence in Teaching. His work has been published in various journals, including Human Communication Research, Communication Monographs, Journal of Applied Communication Research, Communication Research Reports, and Journal of Leadership Studies. He has conducted numerous communication audits and employee feedback surveys in organizations, and he serves as a consultant in communicating organizational change.