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What are our
most common assessment tools?
In each case, we modify the instrument to meet the unique
needs of the organization. Typically, our instruments include
both traditional numeric scales as well as open-end questions
that allow employees to express their personal concerns.
 What if employees are suffering
from "survey fatigue?"
We use other methods
to gather information, such as conducting focus groups, observing
meetings, and interviewing employees. We've also developed
techniques (content analysis) to analyze the effectiveness
of corporate communication such as memos, policies, bulletin
board announcements, and newsletters.
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