About Us Our Team Our Approach Assess Think Resolve Case Studies Clients Client Testimonials Cool Ideas Communicating for Managerial Effectiveness 3rd edition Working Climate Survey "Strategically Communicating about Uncertainty" Embracing Uncertainty: The Essence of Leadership The Pulse Tools Working Climate Survey The Pulse Communication Satisfaction Survey - Norms (appendix B CME2 88k doc or 25k pdf) Books Communicating for Managerial Effectiveness 2nd edition The "Buzz" About the Author Table of Contents Introduction Study Guide Chapter Summaries Self-tests How to Order Embracing Uncertainty: The Essence of Leadership The "Buzz" About the Authors Table of Contents Sample Chapter - Introduction Study Guides Working Climate Survey How to Order So What? And the Other Great Questions of Life Other Publications Applied "Leaders as strategic communicators." Ivey Business Journal, May/June 2002 Download  (80k doc or 46k pdf) "Embracing Uncertainty: The Executive's Challenge" Sloan Management Review Abstract Highlights Download (82k pdf) "Embracing uncertainty: The hidden dimension of growth." Ivey Business Journal, January/February 2002 Download  (88k doc or 60k pdf) "A strategy for communicating about uncertainty." Academy of Management Executive, 2000 Abstract Download  (155k doc or 110k pdf) "Strategically Communicating Organisational Change." Journal of Communication Management, August 1996, 15-28. (co-authored with L. Berk). Abstract Download (462k doc or 113k pdf) "World Class Communications." PIMA, November 1994, 76(11), 46 - 48. (co-authored with L. Berk) Download  (264k pdf) Research "How employees and organizations manage uncertainty: Norms, implications, and future research." Paper presented at the ICA convention, 2003. Abstract Download (182k doc or 88k pdf) "Supervisor Mentoring: Does a Female Manager Make a Difference?" M. Lee Williams, Ph.D. and Victoria Nevin Locke Download (39k pdf) "Managing Uncertainty: Conceptualization and Measurement" Abstract Highlights Download "The Questionnaire Approach." Chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 1999. Abstract Highlights How to order / download "A Communication Audit of a Paper Mill." Chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 1999. (co-authored with L. Berk) Abstract Highlights How to order / download "Employee Perceptions of the Relationship between Communication & Productivity." Journal of Business Communication, 1993, 30(1), 5 - 28. (co-authored with C. Downs) Abstract Highlights How to order / download "A Critical Review of Communication Satisfaction". Paper presented at the International Communication Association Convention, May 1988. Coming Soon! "Communication Satisfaction: A Useful Construct?" New Jersey Journal of Communication, Fall 1993, 1(2), 84 - 102. (co-authored with D. Girard) Coming Soon! "Exploratory Research on Employee Publication." Journal of Business Communication, Summer 1986, 23(3), 5 - 18. (co-authored with J. Crevcoure & L. Hartel) Abstract Highlights How to order / download Workshops Contact Us