Bob DeKoch, President and Chief Operating Officer, The Boldt
"Years ago, I challenged Professor Clampitt to develop a
world-class communication system at my company. This book essentially
chronicles his novel response to my challenge. By ingeniously
weaving together his consulting experiences, research findings,
and practical models, he designs compelling solutions to organizations'
most vexing communication concerns. A must-read for executives
and aspiring managers."
Dennis Tourish, Aberdeen Business School, Scotland
book is one of the few which is a 'must read' in the field of
management communication. Phil Clampitt combines a deep
understanding of the research with an unparalleled sensitivity
to the needs of practitioners. He has produced a text which is
stimulating, fun to read and which transforms the way in which
we think about communication in organizations.”
Rodger Mullen, President Prolog Services
"An excellent guide for executives embarking on a leadership
agenda requiring significant change. Phil Clampitt masterfully
examines and provides answers to complex communication problems
that executives encounter everyday."
Phil Salem, Texas State University
"This text is perhaps the best representative of the strategic-choice
approach to organizational communication. Rather than reviewing
the organizational communication studies research, this book applies
research, integrates popular literature and reports of organizational
members coping with actual incidents, and offers options for dealing
with common managerial concerns."
Stephen Ralston, University of Michigan-Flint
"In this new edition, Clampitt helps us keep pace with the
evolving landscape of management communication practice and scholarship.
Indeed, this text is a treasure trove for use in and out of the
N. Lamar Reinsch, Jr., Georgetown University
"Phil has provided a thoughtful, rich, balanced and comprehensive
treatment of a very important topic. His discussion has the potential
to change the way we think about communication effectiveness."