Chapter 1: What are the Benefits of "Embracing Uncertainty"?
1: Research has revealed that most people
underestimate the accuracy of their judgment.
a. true
b. false
2: Your authors contend that certainty
a. fosters growth and learning
b. promotes flexibility
c. provides a hedge against overconfidence
d. none of the above
3: According to a study by Harvard
scholars, students who are taught to have a tolerance for
new ideas perform poorly when they encounter slightly
modified tasks.
a. true
b. false
4: When leaders acknowledge the inherent
uncertainty of any information and frame their
communications accordingly,
a. they increase the probability of proper
interpretation
b. they decrease the probability of proper
interpretation and assessment
c. there is no change in the probability of proper
interpretation
5: Your authors contend that when you
say, "I don't know,"
a. The emphasis on the importance of feedback.
b. The emphasis on encouraging managers to accurately
articulate their directives and provide sufficient
specificity in their instructions.