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Data Gathering
More tips?
We're full of 'em.
When researching a problem, use at least two data gathering methods. For example, you might interview people along with conducting a written survey. Or, you may hold focus groups in addition to a telephone survey.
So What?
Every method of gathering information has some sort of blindspot. Using multiple methods gives you a deeper insight in to the issues at hand. For example, a survey might reveal that employees are dissatisfied, but probing in an interview might uncover their specific concerns.
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